Frequently Asked Questions

Open Captions Australia FAQ

What is Open Captions Australia? 

Open Captions Australia (OCA) is an incorporated social club for any one who love and want to see movies in Open Captions. Our target audience are people who are Deaf, Hard of Hearing, senior citizens have hearing difficulties, have English as second language, their family and friends or simply people who enjoy Open Captions. OCA aims to organise regular open captioned movie sessions with participating cinemas. 
We have sub-branches in three cities; Melbourne, Perth and Sydney. We hope to expand to other cities.

What is Open Caption Australia's objective? 

OCA's aim is to promote open captions for the benefits of accessibility for communities where people are treated as equals with the dignity and respect they deserve.  

How does Open Captions Australia work? 

OCA determines with members' feedback which movies are in demand and meeting minimum numbers required. Then OCA negotiates with cinemas to book sessions in advance. This guarantees the cinema income and allows time to source movies with open captions. Due to the nature of fluctuating demands, profits from OCA sessions would cover movie sessions that incurs a loss due to attendance that are under minimum numbers.

OCA also promotes any movie sessions that will have OC turned on, including sessions not organised by Open Caption Australia. However OCA do not sell tickets nor membership for those sessions.

Does Open Captions Australia promote all OC sessions in Australia?

Yes, our website promotes all open captions movies at all participating cinemas in Australia (to our knowledge). There are two different types of movies promoted; 

  • Screenings organised by Open Captions Australia. This will provide event details and opportunity to purchase tickets. You will require OCA membership to purchase tickets. You must purchase tickets via the website's ticket system as cinemas do not sell tickets at the box office for OCA's screenings.
  • Screenings organised by cinemas. Screenings organise by cinemas do not require OCA membership nor purchase tickets in advance. OCA promotes the event and only provide the details, so you will have to either buy tickets on cinema's website or at the box office.
If there are OC sessions, or cinemas using OC not being promoted on this website, please contact us and let us know.

Why can't OCA movie sessions be shown in the same week as the new release date?

Theoretically it could. In practice it is very difficult logistically for us. First we need to check whether movie is has an OC file, this information may be given to us two weeks in advance if we are lucky. as we have to check with the cinema who have to check with the distributors. Sometimes we don't know whether the movie has OC until the movie DCP (digital cinema package) has arrived in Australia which could be 1-3 days before the release date.
Once confirmed that the movie has OC, we then book a time slot with cinema, and start promoting once we receive the confirmation that the cinema has the key to OC, we require 2-3 weeks of promoting to ensure enough people know about it and that the event is well attended.

Open Captions Australia is currently working on trying to get more advance notification about whether a movie has OC or not.

Are OCA's private screenings open to the public?

No, OCA's private screenings are not open to public. It won't appear on cinema schedule nor ticket box office. OCA hopes one day that negotiations with cinemas are successful to make these sessions public. 

How often does Open Captions Australia hold events?  

Screenings are generally held on a monthly basis in each Open Caption Australia local club. Weekly or bi-weekly sessions may be held if there is demand. 

OCA's pre-booked screening provides guaranteed minimum income for participating cinemas and improves relationships with local communities.  

How can I support Open Captions Australia?

There are a number of ways to support OCA:

  • Individuals can become a social member and encourage their friends and families to join OCA and attend screenings. 
  • Individuals can apply to become a member and join the committee of OCA to volunteer and contribute.
  • Cinemas can provide captioned screenings and promote these on their websites, in newspapers and at their venues. Cinema managers can encourage other cinemas to provide captioned screenings too. 
  • Organisations and charities can promote OCA screenings, contribute to OCA via sponsorship, or host combined screening and fundraising. 

OCA Membership and Ticketing FAQ

How do I buy tickets?

When you click on a poster of a movie you want to see on upcoming events page organised by the Open Captions Australia, you will be directed to the event page which shows details and opportunity to buy tickets. However please note, you will need OCA membership to purchase tickets. Make sure you are logged in.

I am a member of Deaf Cinema Club, do I need to buy OCA social membership? 

Members of the Deaf Cinema Club (Sydney, Melbourne, Perth) are automatically member of OCA so you don't need to buy another membership. We have imported the membership, and sent you an email about this, and the launch of the new website. If you never logged in before, click on forget password and use the email that you registered with Deaf Cinema Club. If you still are having trouble logging in, please contact us 

How do I become an OCA social member? 

To join, simply add OCA membership when you purchase tickets to an OCA organised movie. Your membership fee entitles you to attend events organised by OCA. Events not organised by OCA do not require OCA membership.

What does it cost and what does my membership fee cover? 

Your membership fee is $5, and it is for OCA national social membership which permit you to buy tickets for yourself and up to 4 other people at any OCA organised movies in Australia. This is permanent membership until OCA Annual General Meeting determines otherwise.

Can I bring a friend who is not a member of OCA? 

Yes, you can, you can purchase up to 5 tickets under your membership for your friends or family.

The events doesn't show any tickets for sale? 

If the event is organised by Open Captions Australia, then the screening is tentative, and we will not allow any ticket sales until the screening time slot is confirmed and Open Captions file is confirmed and available. Please check later or wait for announcement in newsletter or on Facebook.

If the event is not organised by Open Captions Australia, we do not sell any tickets on behalf. We are only promoting the event, so please read the details on how to purchase the tickets which may be at the cinema's website, or box office, or another organisation's website.